Sustainability
Sustainability Vision and Commitment
With deep respect for local cultures, communities, and natural ecosystems, we are committed to operating in harmony with our surroundings. From reducing our environmental footprint and conserving energy, to sourcing locally, developing our people, and fostering inclusive growth — every decision we make is grounded in our commitment to sustainability.
This journey is not one we undertake alone. We believe that meaningful change happens when everyone is involved. Our strength lies in the collective dedication of our people — from leadership to every team member across our properties — who bring this vision to life through shared purpose and daily action.
Sustainability is not merely an initiative; it is a living philosophy embedded in everything we do, every service we provide, and every legacy we leave behind.
Leading with Responsibility
At Richmond Hospitality Group, we recognize that each of our properties is rooted in a distinct cultural and environmental landscape, each presenting its own challenges and opportunities. Yet, our foundation remains unwavering — a deep belief that we can deliver exceptional guest experiences while operating with integrity, care, and responsibility. From mindful design to sustainable operations, we are committed to conducting our business in ways that respect the planet, support local communities, and create lasting value for generations to come.
A Clear Vision with a Unified Approach
Our sustainability journey begins with a bold and heartfelt vision:
“To redefine hospitality with heart and purpose — inspiring new experiences, championing wellbeing, and driving lasting impact for people and the planet.”
This vision is brought to life by our dedicated Green Team, who lead the planning, implementation, and monitoring of sustainable practices across all our properties. While each destination has its own local context, we move forward together under a unified direction — adapting strategies to local needs while staying true to our collective purpose.
Empowering People Through Knowledge
We believe that sustainable success begins with our people. That’s why we invest in educating and developing our teams to understand and live our sustainability brand DNA. Through ongoing training and engagement, every team member becomes a steward of responsible hospitality.
Sustainable by Design
From the ground up, our properties are thoughtfully designed to reduce resource consumption. We prioritize energy efficiency, water conservation, and waste reduction — all while ensuring guest comfort and exceptional service. Local sourcing, eco-friendly materials, and smart architectural choices play a key role in our sustainable footprint.
Greener Operations, Every Day
Sustainability is woven into our everyday operations — not only through high-efficiency equipment, but by rethinking each process to reduce environmental impact. For instance, we consider room placement during check-in to help lower energy consumption, avoiding rooms that naturally retain more heat and require greater cooling. We continue to reduce single-use plastics and prioritize eco-conscious materials throughout our services.
We also invite our guests to be part of the journey. From reusing towels and linens to simply keeping windows and doors closed to conserve energy, these small actions contribute to a larger impact. By recruiting local talent, we reduce travel-related emissions while supporting the surrounding economy. Local sourcing and the promotion of community-based tourism further strengthen our commitment to shared, long-term value.
Tracking Progress, Driving Change
With measurable goals in place, we regularly monitor performance across all operations. This data-driven approach helps us stay accountable, analyze outcomes, and refine our strategies for continuous improvement.
Visit Our Sister Hotel Where Hospitality Meets Sustainability
